TERMS OF TRADING
Goods offered for sale on this colourflair.com website are supplied and administered by R E Vincent, trading as Colourflair. The Colourflair name is a registered service Mark No 13213781
We can be contacted at 188 Warren Road, Brighton BN2 6DD ,
e-mail: info@colourflair.com
Telephone/Fax 01273 605540
ACCEPTANCE OF ORDERS: Orders can be accepted for goods appearing on the colourflair.com website subject to availability and our general operating conditions.
PAYMENT.TERMS. Cash with order via Paypal.
DELIVERY: We aim to dispatch orders received within 2 working days, following receipt of order We will inform you if there is likely to be a delay.
CARRIAGE
UK MAINLAND AND NORTHERN IRELAND
Prices are quoted inclusive of carriage for UK mainland delivery unless otherwise stated. Goods will be dispatched by the cheapest method, unless otherwise requested. Parcels up to 2 Kilo's will normally go by Second Class Post (2-3 days). Over 2 Kilo's by 3-5 day Courier .Requests for other service will be subject to additional cost
OUTSIDE UK MAINLAND & Highlands & Islands All carriage at cost
CLAIMS and RETURNS
Any damage or loss should be reported to us in writing within 3 days of receipt of goods. Please check parcels for any signs of damage before accepting them and mark any receipt ''UNEXAMINED'' if in any doubt. It is important to keep all packing to support any claim we make from the carriers.
Please advise us if you do not receive your goods within a reasonable time, please let us know so we can make enquiries on your behalf. and we will endeavour to replace the item as soon as possible. If the original goods have been received in the meantime, they can either be paid for or returned by arrangement.
PASSING OF OWNERSHIP Any goods purchased remain the property of Colourflair until full payment has been made and accepted by the bank. Where loss or damage to goods, occurs after delivery and before ownership has been transferred, the purchaser is responsible for any loss or damage and will indemnify Colourflair against such loss or damage howsoever caused.
RETURNS Personal retail customers are protected by consumer rights legislation and have the right to return items for a full refund within 30 days but please let us know you want to return an item within 14 days of receipt.
Purchasers are generally responsible for return postage, except where the item is received damaged or not as described, in which case we well refund your return postage, which should be sent by the most economical method as originally dispatched
If you have any questions about our product range, please ring Ray Vincent on 01273 605540.
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